Contact

Patients may use the following methods for contacting Cricketfield Surgery

eConsult – for clinical and administrative assistance as well as prescription queries or review requests.

Online appointment booking – if signed up for this service.

Appointments and queries – 01626 208020

Appointment Cancellation Number – 07394 471931 – This is unmanned but available 24/7 so please send a text or leave a voicemail message if you need to cancel an appointment. Remember to leave your full name and details of your appointment when cancelling. Once the message has been received and recorded on your patient record it will be deleted.

Prescription renewal requests – prescription.cricketfield@nhs.net

Non-clinical and non-urgent enquiries – cricketfield.admin@nhs.net (you should get an automated response to confirm receipt but it may take 3-5 working days to get a more detailed response).

If you are an external organisation then you may also contact 01626 208020 and they will assist you or advise you of the best method of contact. We would appreciate you not using this line before 10:30am unless you have an urgent enquiry. Alternatively use the non-clinical and non-urgent email address cricketfield.admin@nhs.net (you should get an automated response to confirm receipt but it may take 3-5 working days to get a more detailed response).