Cricketfield Surgery

Cricketfield Road, Newton Abbot, TQ12 2AS

Current time is 17:26 - We're open

Appointments

Due to Coronavirus we have changed how our appointments currently worked. We have temporarily stopped the ability to book appointments using the online booking system.

Cricketfield Surgery is still here for all its patients, for all medical concerns, not just coronavirus. We are operating differently to minimise risk to patients and staff but you can still contact us and book in for routine care. Please use eConsult or the NHS app to contact us where possible.

We are now able to consult with patients via Video Consultations via accuRx. You can read more about it here

Make sure you inform us if you are not able to make your appointment for any reason, using our cancellation number 07394 471931 or on our main line.  This is unmanned but available 24/7 so please send a text or leave a voicemail message if you need to cancel an appointment. Remember to leave your full name and details of your appointment when cancelling. Once the message has been received and recorded on your patient record it will be deleted.

 

Please do not attend the Practice for any reason unless a clinician has asked you to do so and given you an appointment.

What does this mean for you?

We are moving to manage patient care remotely to minimise the risk of infection to patients and staff.

Existing appointments
All pre-existing appointments are being reviewed by the clinical team. In this time of crisis me may contact you to cancel or re-scheduled this to a later date. If the appointment needs to go ahead, wherever possible this will take place over the telephone. If your appointment is being cancelled or changed to telephone, our team will contact you to advise you of this. If the appointment needs to be face to face you will be contacted prior the appointment and asked some screening questions to ensure it is appropriate for you to attend the Practice.

Effective immediately all new appointments will be either through telephone or eConsult.
eConsult is an online consultation platform that allows patients quick and easy access to medical advice. Use the following link to ask us a question or get self-help advice: https://cricketfieldsurgery.webgp.com/

Please note you are likely to find easier to get through to us via eConsult due to demand on our telephone lines. This enables you to receive advice and care without attending the practice in person. If the GP or Nurse does need to physically see you, they will still ask you to present at the surgery. In such cases, risks for both the patient and our staff will have been assessed.

 

Opening Times

  • Monday
    08:00 until 18:00
  • Tuesday
    08:00 until 18:00
  • Wednesday
    08:00 until 18:00
  • Thursday
    08:00 until 18:00
  • Friday
    08:00 until 18:00
  • Saturday
    CLOSED
    Pre-booked Appointments with Improved Access Service ran by SPCCB
  • Sunday
    CLOSED
    Pre-booked Appointments with Improved Access Service ran by SPCCB