Prescriptions
Ordering repeat prescriptions
We are seeing an extreme increase in prescription requests and enquiries. We are also aware the pharmacies are under increased pressure. Therefore, please can we ask you to help us out by:
- Using the following methods to contact our prescribing team:
- NHS App for ordering repeat prescriptions
- Online ordering for repeat prescriptions through this website
- Use AccuRx for prescription enquiries
- Email enquiries or repeat prescription requests to prescription.cricketfield@nhs.net
- Please only call us between 11am to 1pm and 2pm to 3pm if you have no means of contacting us digitally. Thank you!
- We are now accepting paper prescription requests again. Please post them through the letterbox, you will not be able to come into the surgery without an appointment.
- Only order repeat prescriptions that are essential and due, nationally we are not able to supply additional quantities or medications just in case
- Please get your repeat prescription requests in 5 working days before they are due, this gives us and the pharmacy the time needed to accurately and safely process your request
- Collecting your prescription direct from the Pharmacy, you can no longer collect from the Surgery.
- Please check what time your pharmacy is open before going to collect, a lot are operating reduced opening hours
- Do not request rescue packs, we will contact those we think may need this
Inhalers are only being issued to asthmatics who have been using them in the last 18 months, if you haven’t used one in that time frame but are still concerned you should have one you will need to send an eConsult.
Queries about your medication
Email enquiries or repeat prescription requests to prescription.cricketfield@nhs.net
Pharmacy services
Pharmacists offer professional free health advice at any time – you don’t need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating.
Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription.
