Contact the practice
Cricketfield Surgery
Cricketfield Road
Newton Abbot
TQ12 2AS
Telephone: 01626 208020
Out of Hours: 111
Opening Times
Monday | 8:00am to 1:00pm and 2:00pm to 6:00pm |
Tuesday | 8:00am to 1:00pm and 2:00pm to 6:00pm |
Wednesday | 8:00am to 1:00pm and 2:00pm to 6:00pm |
Thursday | 8:00am to 1:00pm and 2:00pm to 6:00pm |
Friday | 8:00am to 1:00pm and 2:00pm to 6:00pm |
Saturday | Closed |
Sunday | Closed |
If you need help when we are closed
When surgery is closed the NHS 111 service can help with any urgent medical needs or medical advice. They can be contacted by dialing 111. In a life threatening emergency situation contact the emergency services by dialing 999.
For emergencies during surgery hours please ring 999.
Physical accessibility
How to make a complaint
Just as much as we love positive feedback we always welcome hearing how we can improve so if you are dissatisfied or have any concerns about our Surgery and the services we provide then please do let us know, you can do this by:
- Telling one of our staff
- Sending us an email using cricketfield.admin@nhs.net
- Requesting a call back from our Operations Manager (please use our main phoneline and our Patient Services Team will assist you with this)
We do ask that you don’t post concerns on social media sites as we can’t effectively look into the matter and respond, and we need to ensure clinical information is kept safe and confidential.
We will always endeavour to respond to direct communications regarding concerns, but this could take a few days due to the availability of staff. We may even want to discuss at a Clinical Governance meeting to ensure the matter is appropriately dealt with. These meetings are usually held fortnightly and if actions are required to review the matter fully it can take several weeks before a detailed response can be given.
To review our full Complaints Policy click on the link below.
Complaints Policy and Procedure
If your complaint is about community services or secondary care (hospitals) or you wish to obtain general advice relating to NHS services, contact the Clinical Commissioning Group’s patient experience team:
Patient Experience, FREEPOST RTEZ-YHRC-RZKZ, Pamona House, Torquay, TQ2 7FF