Appointments
Routine appointments
We are seeing patients for face to face appointments but we are having to assess and triage patient requests to ensure we are able to meet patient demand as safely and efficiently as possible. Where we can we will offer patient choice as to what type of appointment is best for you but it will depend upon clinical urgency and availability. To find out more about our appointment booking system click here.
For most patients a remote consultation by phone or video call is an efficient and safe method of care, and usually more convenient then having to attend the surgery for an appointment. We are able to consult with patients via Video Consultations via accuRx. You can read more about it here
Our Nurses and HCAs have continued to see patients face to face throughout the pandemic. We are now increasing our HCA team to provide more appointments to meet the increased demand for routine tests and long-term care management.
Cancelling your appointment
It is incredibly important to let us know if you are not able to make your appointment for any reason, you may call our main line to reschedule your appointment.
Home Visits
There are better facilities for examining and treating patients at the Surgery so we prefer all patients to be seen at the surgery, where possible. if you can get someone to bring you in for an appointment that may be beneficial to you, or you can use Newton Abbot Community Transport to arrange for transportation to and from your appointment.
01626 335775
If you are bed bound and absolutely cannot get in to be seen then we will visit you in your home, requests should be made before 10am to enable all visit requests to be planned efficiently. Often it will be a GP that will come out to see you, but it may be an Advanced Nurse Practitioner or Paramedic who are highly skilled. They will liaise with a GP back at the surgery, if needed.
It helps to assess the necessity and urgency of a visit request if you can accurately describe the symptoms and the state of the patient.
Please phone 01626 208020, before 10:00am if you think you need a home visit.
