Cricketfield Surgery provides the following services for registered patients:
• Bookable appointments daily • Advice on getting the most from NHS services
• Advice on preventing illness • Advice on managing a long-term health condition • Cervical screening (smear tests) • Contraceptive services • Weight management service • Childhood immunisations
• Health Checks Cardiovascular care including: - anticoagulant dosing - ischaemic heart disease screening, prevention and management - other circulatory disease screening, prevention and management • Antenatal (pregnancy) care • Smoking cessation service • Diabetes clinic • Chronic obstructive pulmonary disease (COPD) clinic • Asthma clinic • Chronic kidney disease monitoring • Palliative (end of life) care
Please be aware that any Non NHS services are chargeable and will take up to 40 days to be completed.
Introducing Health Navigation
We are launching Health Navigation to direct patients to the right service, making it easier for patients to receive the right treatment quickly. This service will be available soon.
eConsult is a triage and consultation platform that allows patients to consult online with their own clinician as well as seek self-help advice and be signposted to other health services.
Please watch the below video for more information:
It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. By visiting your pharmacy instead, you could save yourself time and trouble.
Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.For more information about the types of minor illnesses that your Pharmacist can help with, please see the Self Care Leaflet below.
Self Care Leaflet
Pharmacists offer professional free health advice at any time - you don't need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating. Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription. Watch
this short video on how you can get the most out of your local pharmacy
NHS Walk-In Centres offer convenient access to a range of NHS services. You can receive treatment for many ailments including:
• infection and rashes,• fractures and lacerations,• emergency contraception and advice,• stomach upsets,• cuts and bruises, or• burns and strains.NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.Accident & Emergency (A&E)Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:• loss of consciousness,• pain that is not relieved by simple analgesia,• acute confused state,• persistent, severe chest pain, or• breathing difficulties.If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.
If you are sick for lseven days or less, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
Your employer can ask you to confirm that you've been ill. You can do this by filling in a form yourself when you return to work. This is called self-certification.
If you're sick and off work for more than seven days, your employer will probably ask for proof of your illness. Most employers ask for a fit note from your GP. You can request a Fit Note via eConsult
However, this will also depend on your employer's company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a fit note.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
If you or your family plan to undertake a trip abroad then expert advice on immunisations and other health issues is available from our practice nurses.
You will need to complete an eConsult which then goes directly to the surgery. To do this please click here.
Further advice is available from the MASTA website at www.masta.org
Please click on the link below for information regarding Travel Vaccinations and Non NHS Services.
Travel Health Information
****There is currently a shortage of Hep A vaccinations, and unfortunately, travellers may not be able to get the vaccine here. Please telephone the surgery for more details.****
The CCG have recently launched a new website that contains thousands of local health services and online communities.
For more information visit Local Services
The Depression and Anxiety Service (DAS) has a website with information for the public about their service. There is access to self-help materials and an online self-referral facility.Self Referral Link
This easy to use patient questionnaire has been validated for use in Primary Care.It is used by your doctor to monitor the severity of depression and response to treatment.It can also be used to make a tentative diagnosis of depression.
PHQ-9 Depression Assessment Questionnaire
External Bereavement ServicesPlease find below details of local bereavement services and counselling:
Local Bereavement Services
Childhood Bereavement Network
Click on the link below to see information regarding the Minor Injuries Service and the waiting list for Torbay HospitalMinor Injuries Wait Times
Refer yourself for NHS Physiotherapy
Click on the link for more information on how to refer yourself for NHS physiotherapy
Physiotherapy Self Referral
The Specialist Weight Management Service operates across Torbay and South Devon, and offers a free programme designed to help people lose weight, develop a healthier lifestyle, and reduce emotional eating.
Please visit Torbay and South Devon trust website to learn more or click the link below. On this website you will find all the information needed, as well as a BMI calculator, all the contact details, and an application form to submit. Specialist Weight Management
To be eligible for the programme you must: • have taken part in a previous weight loss programme for at least 6 months. • be at least 18 years old. • have a BMI 35-40 and have type 2 diabetes or sleep apnoeaor • have a BMI 40-50 (if over 50 you are automatically eligible) • be ready and willing to commit to the changes required to manage your weight.be able to travel to the programme venue and willing to commit to the full programme.
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